This 32-hour Onboarding Certificate for New Employees is designed to provide essential skills and knowledge for success in the workplace upon starting a new job. There are some modules that come with the program, but also areas where you can select the skills you want pursue based on the nature of your work.
This comprehensive program includes four key areas of focus:
- Part 1 - Orientation
- This includes two training modules called The First 30 Days and How Can I Help You: Customer Service Best Practices.
- Part 2 - Computer Skills
- Choose 3 modules from the following list:
- Part 3 - Communication
- Choose 1 of the following modules:
- Choose 1 of the following modules:
- Part 4 - Critical Thinking
- This includes two training modules called Introduction to Critical Thinking and Personal Creativity.