In most organizational settings, you'll be expected to work in teams. At times, your team members may not be physically in the same office with you. And yet, communicating effectively within these teams is critical to the success of the team, and critical to your personal success on any given project or task. This introductory-level training course will help you improve your collaborative communication by providing best practices and effective tips and techniques.
Completion Time
5 hours
Access Time
90 Days
Outcome
Individual Skill Course
Language
English
Training Level
Beginner
Delivery Information:
Online
Asynchronous
Self-paced
Description
Learning Outcomes
After completing this course, the learner should be able to:
- Identify the factors in interpersonal communication
- Modify communication strategies to be successful in small and large groups
- Devise a strategy for working effectively in remote settings, including in telework settings
- Explain the purpose of various types of meetings and explain the outcomes expected
- Attend a meeting and perform the role of an effective communicator in the meeting
- Prepare for, moderate, and follow up after a meeting to ensure effective use of organizational resources
- Document a meeting and distribute minutes or a meeting summary as appropriate
Additional Information
This course includes an “Ask the Expert” feature. You can use this feature to submit questions about course content. A subject matter expert will provide guidance or point you to additional resources for the topics you’re studying. Questions are answered as quickly as possible and usually within 24 hours.
Learners must achieve an average test score of at least 70% to meet the minimum successful completion requirement and qualify to receive IACET CEUs.
Requirements
Technology Requirements
Hardware Requirements: This course can be taken on either a PC, Mac, or Chromebook.
Software Requirements: Software must be installed and fully operational before the course begins.
- PC: Windows 8 or later.
- Mac: macOS 10.6 or later.
- Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible. Cookies and JavaScript must be enabled
- The latest Adobe Reader/Acrobat Reader ( free download available at https://get.adobe.com/reader/ )
- Any modern Office suite: Microsoft Office, Apple iWork, OpenOffice, or LibreOffice
- Reliable internet connection. Broadband cable or highspeed DSL is recommended for optimal experience.
- E-mail account (to be able to register and to receive e-mail from the course system regarding registration, course status, etc.)
Reviews
"I truly enjoyed the new insight and reminders that came from this course. I already plan to share some of these suggestions and ideas with others that are truly not using these practices."
Tara T.
"My knowledge pertaining to communication has expanded considerably. Thank you."
Ann Marie D.
"The skills I learned I will be able to use in my career daily."
Jackie W.
Enroll My Team
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