This Certificate program combines asynchronous training and individual, synchronous coaching to help take your management skills to the next level. The training can be taken at your own pace as you meet 4 times 1-on-1 with a coach to process and implement what you are learning.
Individual Coaching
Becoming a supervisor or manager is a big step in your career growth. Coaching can help you transition successfully into these new responsibilities by building your leadership skills, boosting your confidence, promoting accountability, and managing your own stress and challenges. You will be matched with a certified coach and have 4, 1-hour sessions with your coach to process your goals and what you are learning.
Training Part 1
If you have recently been promoted to a supervisory or management position or want to learn how to become a more effective manager, this course will help you master the basics of business by learning the language of management.
You will learn how to make a successful transition from employee to manager and you will learn how to manage your time so that you can deal with the constant demands of a managerial job.
You will learn the skills required to delegate responsibility and motivate your employees. A large part of a manager's job involves getting things done through other people, and this course will help you understand how to influence and direct other people's performance.
Finally, you will learn how to solve problems and resolve conflicts so you can accomplish your job more effectively.
Training Part 2
Have you ever felt technically prepared for a supervisor's role, yet felt defeated by all of the people issues that seem to arise? You are not alone; many people feel the same way. In this online course, you will learn how to be a more effective manager or supervisor. You will master the basics of communication, because effective communication is essential in your quest to be a good manager or supervisor.
In addition, you will learn how you can develop your interpersonal skills by understanding and dealing with the various people issues that arise at work. You will see how you can understand various personality traits and how they impact the ability to get the job done. These traits include emotional intelligence, the need for power, conscientiousness, agreeableness, and more. You will be able to assess your own personality, as well as the personalities of your co-workers and boss, and you'll develop a plan of action to improve both your interpersonal skills and your work relationships.