Managing a team or group requires a different approach to managing individuals and a skillset appropriate for the unique challenges groups and teams present. In this course, we'll distinguish between teams and groups, and explore the ways that both are used in modern business. You'll learn to recognize how teams come together and make decisions. This course will help new managers build a good team, empower it, resolve conflicts within it and how to jumpstart the team's creativity.
Frontline Manager: Teams and Groups
Professional Credits:
CEU:
3
ATD CI:
3
HRCI:
3
SHRM:
3
SHRMP PDCS:
3
Completion Time
3 hours
Access Time
90 Days
Outcome
Individual Skill Course
Language
English
Training Level
Beginner
Delivery Information:
Online
Asynchronous
Self-paced
Description
Learning Outcomes
- Describe the differences between teams and groups
- List types of teams and common characteristics of effective teams
- List Edgar Schein's types of decision-making strategies for teams and groups
- Identify different strategies for team building
- Recall the stages of Bruce Tuckman's model of team development
- Describe methods for understanding and motivating team members
- Select effective methods for helping to foster a diverse and inclusive team environment
- Identify strategies for fostering a culture of creativity and innovation in a team setting
- Name and describe common tools for facilitating team collaboration
- Describe strategies for managing a team in a remote work setting
- Identify conflict resolution strategies
Additional Information
This course includes an “Ask the Expert” feature. You can use this feature to submit questions about course content. A subject matter expert will provide guidance or point you to additional resources for the topics you’re studying. Questions are answered as quickly as possible and usually within 24 hours. Learners must achieve an average test score of at least 70% to meet the minimum successful completion requirement and qualify to receive IACET CEUs.
Requirements
Technology Requirements
Hardware Requirements: This course can be taken on either a PC, Mac, or Chromebook.
Software Requirements: Software must be installed and fully operational before the course begins.
- PC: Windows 8 or later.
- Mac: macOS 10.6 or later.
- Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible. Cookies and JavaScript must be enabled
- The latest Adobe Reader/Acrobat Reader ( free download available at https://get.adobe.com/reader/ )
- Any modern Office suite: Microsoft Office, Apple iWork, OpenOffice, or LibreOffice
- Reliable internet connection. Broadband cable or highspeed DSL is recommended for optimal experience.
- E-mail account (to be able to register and to receive e-mail from the course system regarding registration, course status, etc.)
Enroll My Team
Are you looking to enroll your team in this training Course? You Can: