This course will provide you with the comprehensive training needed to become a certified mediation or arbitration professional. It is structured around the Mediators Without Borders INACCORD conflict resolution model and offers you the chance to practice your skills through simulated role-playing exercises. Skills covered include facilitating hearings, weighing evidence and testimony, and rendering awards, as well as fundamentals of conflict analysis and resolution. Upon successful completion, Mediators Without Borders will award you four individual certificates in Mediation, Applied Mediation Practice, Arbitration, and Professional Mediator and Arbitrator. A final exam is optional upon completion of the course.
Completion Time
200 hours
Access Time
183 Days
Outcome
Industry Certification
Language
English
Training Level
Beginner
Delivery Information:
Online
Asynchronous
Self-paced
Description
Learning Outcomes
What you will learn:
- Articulate the use of the INACCORD Conflict Analysis model for use in mediation and arbitration
- Examine the three phases and four stages of the INACCORD model used in mediation and arbitration
- Explore the pre-interview and post-interview phases of the INACCORD mediation and arbitration model
- Apply the Touchstone Skills of questioning, reflecting, and reframing to simulated mediation and arbitration cases
- Apply INACCORD surveys to simulated mediation and arbitration cases, and analyze the results
- Examine and apply the INACCORD model to the most common workplace disputes
- Receive four individual certificates in Mediation, Applied Mediation Practice, Arbitration and Professional Mediator and Arbitrator
- Prepare yourself for a career as a mediator or arbitrator within the state or local government, finance, and insurance industries, or private practice
- Use your improved conflict resolution skills to solve disputes in the home or workplace
- Understand how to effectively help others negotiate and collaborate through disputes
Additional Information
Please research your state's requirements before enrollment to ensure this course is the right fit for you. This course is not suitable for students in GA who desire to handle court-referred or court-ordered cases.
Disclaimer: This course does not have an externship program through Ed2Go. Please check with your instructor for more information regarding externship opportunities.
Requirements
Technology Requirements
Hardware Requirements: This course can be taken on either a PC, Mac, or Chromebook.
Software Requirements: Software must be installed and fully operational before the course begins.
- PC: Windows 8 or later.
- Mac: macOS 10.6 or later.
- Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible. Cookies and JavaScript must be enabled
- The latest Adobe Reader/Acrobat Reader ( free download available at https://get.adobe.com/reader/ )
- Any modern Office suite: Microsoft Office, Apple iWork, OpenOffice, or LibreOffice
- Reliable internet connection. Broadband cable or highspeed DSL is recommended for optimal experience.
- E-mail account (to be able to register and to receive e-mail from the course system regarding registration, course status, etc.)
Prerequisites
You must be able to use a browser and Microsoft Word to complete the assignments and navigate the online campus. You should have basic computer skills and be comfortable navigating the Internet and using email. You must be willing to learn to write at a professional level in order to generate contracts and fulfill various written tasks related to mediation and restorative justice.
State Requirements: Please research your state's requirements before enrollment to ensure this course is the right fit for you. This course is not suitable for students in Arkansas and Georgia who desire to handle court-referred or court-ordered cases.
Enroll My Team
Are you looking to enroll your team in this training Course? You Can: