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            PM Primer: Conflict Resolution

            $89.00

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            Professional Credits:

            CEU: 0.2
            HRCI: 2
            PDU: 2
            SHRM: 2

            $89.00

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            Completion Time

            2 hours

            Access Time

            90 Days

            Outcome

            Individual Skill Course

            Language

            English

            Training Level

            Beginner

            Delivery Information:

            Online Asynchronous Self-paced

            Description

            This online training course focuses on how project managers can resolve conflicts in a project setting. Any time you convene a group of people to work together as closely as project teams do, conflicts are bound to happen. Project team members will likely have different views, personalities, and work styles that may clash as project objectives and goals are pursued.

             This PM Primer: Conflict Resolution course is offered in collaboration with the trusted learning partner MindEdge.

            Learning Outcomes

            After completing this course, the learner should be able to:
            • Identify the stages of conflict
            • Recognize the structural differences that can cause conflict
            • Distinguish between different conflict types and apply strategies to resolve them
            • Describe how concern for oneself and concern for others interact to create different styles for dealing with conflict
            • Compare different negotiation styles and describe when each should be used
            • Demonstrate how power and BATNA can be used as tools during negotiations

            $89.00

            Start Today!
            Add to cart