A Manager's Guide to Information Technology


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          Professional Credits:

          CEU: 1
          ATD CI: 10
          HRCI: 10


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          Completion Time

          10 hours

          Access Time

          180 Days


          Individual Skill Course



          Training Level


          Delivery Information:

          Online Asynchronous Self-paced


          This training course is designed to help managers develop a solid understanding of the basic concepts and technologies that they will encounter in the information technology field. Learners in this course will expand their knowledge of IT through games, videos, interactive exercises, quizzes, and other engaging content. Topics of major concern to managers are discussed throughout the course and include big data, cloud implementations, and mobile computing. Learners will combine these with business concepts in order to better inform business decisions. Examples of real-world cases involving IT security and other relevant topics are also incorporated to further expand a learner's knowledge of IT. In addition, certifications and careers in IT are introduced with explanations of each in this crucially important field.

          Learning Outcomes

          After completing this course, the learner should be able to:
          • Trace the evolution of information technology
          • Explain the basics of computing
          • Describe operating systems and how process and memory management, the kernel, and other OS concepts work together
          • Discuss a variety of programming concepts
          • Explore different types of software
          • Discuss software management, application security, and the role of server software
          • Describe different network infrastructures, configurations, and physical components
          • Discuss mobile technologies, e-commerce concepts, and platforms
          • Explore the major social media websites, Web 2.0, and virtual communities
          • Explain the basics of information governance and information security governance


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