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            Handling Difficult Employee Behavior

            $285

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            Professional Credits:

            CEU: 1
            HRCI: 10
            PDU: 10
            SHRM: 10

            $285

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            Add to cart

            Completion Time

            10 hours

            Access Time

            90 Days

            Outcome

            Individual Skill Course

            Language

            English

            Training Level

            Beginner

            Delivery Information:

            Online Asynchronous Self-paced

            Description

            As a manager, handling difficult employee behavior is now your job. And it can be overwhelming to try to navigate the psychology of poor behavior to try to figure out how to improve the situation. This course is designed to prepare managers to deal with troublesome and difficult behavior by employees. By effectively addressing, coaching, and counseling employees, you can improve their behavior and improve morale, staff retention, productivity, and teamwork. This training course uses videos to illustrate each behavior type so that you can more easily apply the techniques to your current work environment. Focusing on dealing with the behavior (not the person), tools and techniques for positive change are clear and well-defined.

            This Handling Difficult Employee Behavior course is offered in collaboration with the trusted learning partner MindEdge.

            Learning Outcomes

            After completing this course, the learner should be able to:
            • Discuss the importance of addressing difficult employee behavior
            • Describe a six-step model for handling conversations about difficult behaviors
            • Apply practical tips for handling conversations about difficult behaviors
            • Recognize the common 12 difficult employee behavioral types
            • Describe the 12 difficult behaviors, their causes and motivations, and their consequences
            • Outline best practices for handling the 12 difficult behaviors
            • Apply best practices to workplace scenarios involving the 12 behavioral types

            $285

            Start Today!
            Add to cart