This training course explores the fundamental concepts and theories practitioners will need to successfully guide operations in manufacturing and service organizations. Modules in this self-paced course introduce key foundational material, describe the interplay of supply chains and demand management, and explain the role that processes and process management play in robust operations. Specific tools, techniques, and methodologies (including Lean, total quality management, and Six Sigma) are presented to show their applicability to operational strategies.
Completion Time
10 hours
Access Time
180 Days
Outcome
Individual Skill Course
Language
English
Training Level
Beginner
Delivery Information:
Online
Asynchronous
Self-paced
Description
Learning Outcomes
After completing this course, the learner should be able to:
- Identify the important fundamental aspects of operations management
- Classify the integration and location factors that contribute to successful operations
- Demonstrate the part that demand chains play in a productive operations strategy
- Analyze the importance of forecasting, aggregate planning, and master production scheduling
- Devise effective process management strategies that can be combined with strategic and tactical plans
- Summarize how alternative management methodologies can be used to augment operations management programs
Additional Information
This course includes an “Ask the Expert” feature. You can use this feature to submit questions about course content. A subject matter expert will provide guidance or point you to additional resources for the topics you’re studying. Questions are answered as quickly as possible and usually within 24 hours.
Learners must achieve an average test score of at least 70% to meet the minimum successful completion requirement and qualify to receive IACET CEUs.
Requirements
Technology Requirements
Hardware Requirements: This course can be taken on either a PC, Mac, or Chromebook.
Software Requirements: Software must be installed and fully operational before the course begins.
- PC: Windows 8 or later.
- Mac: macOS 10.6 or later.
- Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible. Cookies and JavaScript must be enabled
- The latest Adobe Reader/Acrobat Reader ( free download available at https://get.adobe.com/reader/ )
- Any modern Office suite: Microsoft Office, Apple iWork, OpenOffice, or LibreOffice
- Reliable internet connection. Broadband cable or highspeed DSL is recommended for optimal experience.
- E-mail account (to be able to register and to receive e-mail from the course system regarding registration, course status, etc.)
Reviews
"The Operations Management program was very well planned and presented, and it was easy to follow the methodologies. It exceeded my expectation as a foundations course."
Pradeep C.
"This is a good course which covers all that is required in managing operations of different sectors of an economy."
Andrew O.
"A nice refresher course for content across project management, lean/six sigma, operations management, and product strategy. It was well worth the investment."
Kelli B.
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