When faced with a crisis, such as a natural disaster, terrorist attack, or pandemic disease, organizations must consider the safety and wellbeing of their employees. Learn how businesses respond before, during, and after crises and the critical role that human resource (HR) professionals play in this process. Explore both short-term and long-term responses, including management reorganizations and protocols for employees in essential and nonessential industries. This training course also examines how effective communication strategies, health and wellness programs, insurance options, and government actions help businesses respond to and recover from crises.
Completion Time
3 hours
Access Time
90 Days
Outcome
Individual Skill Course
Language
English
Training Level
Beginner
Delivery Information:
Online
Asynchronous
Self-paced
Description
Learning Outcomes
After completing this course, the learner should be able to:
- Distinguish between different kinds of crises and their impacts
- Summarize safety precautions taken before, during, and after crises
- Explain how crises affect workforces
- Describe effective communication strategies used during crises
- Explain management reorganizations used during crises
- Identify causes of stress and anxiety associated with crises
- Explain health and wellness programs for employees
- Describe available benefits and insurance changes
- Summarize how federal acts and government benefits impact businesses affected by crises
- Describe the role of human resources in facilitating workplace transitions
Additional Information
This course includes an “Ask the Expert” feature. You can use this feature to submit questions about course content. A subject matter expert will provide guidance or point you to additional resources for the topics you’re studying. Questions are answered as quickly as possible and usually within 24 hours.
Learners must achieve an average test score of at least 70% to meet the minimum successful completion requirement and qualify to receive IACET CEUs.
Requirements
Technology Requirements
Hardware Requirements: This course can be taken on either a PC, Mac, or Chromebook.
Software Requirements: Software must be installed and fully operational before the course begins.
- PC: Windows 8 or later.
- Mac: macOS 10.6 or later.
- Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible. Cookies and JavaScript must be enabled
- The latest Adobe Reader/Acrobat Reader ( free download available at https://get.adobe.com/reader/ )
- Any modern Office suite: Microsoft Office, Apple iWork, OpenOffice, or LibreOffice
- Reliable internet connection. Broadband cable or highspeed DSL is recommended for optimal experience.
- E-mail account (to be able to register and to receive e-mail from the course system regarding registration, course status, etc.)
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