Certificate in Mediation and Arbitration


          Start Today!

          Add to cart


          Start Today!

          Add to cart

          Completion Time

          200 hours

          Access Time

          183 Days


          Industry Certification



          Training Level


          Delivery Information:

          Online Asynchronous Self-paced


          This course will provide you with the comprehensive training needed to become a certified mediation or arbitration professional. It is structured around the Mediators Without Borders INACCORD conflict resolution model and offers you the chance to practice your skills through simulated role-playing exercises. Skills covered include facilitating hearings, weighing evidence and testimony, and rendering awards, as well as fundamentals of conflict analysis and resolution. Upon successful completion, Mediators Without Borders will award you four individual certificates in Mediation, Applied Mediation Practice, Arbitration, and Professional Mediator and Arbitrator. A final exam is optional upon completion of the course.

          Learning Outcomes

          What you will learn:
          • Articulate the use of the INACCORD Conflict Analysis model for use in mediation and arbitration
          • Examine the three phases and four stages of the INACCORD model used in mediation and arbitration
          • Explore the pre-interview and post-interview phases of the INACCORD mediation and arbitration model
          • Apply the Touchstone Skills of questioning, reflecting, and reframing to simulated mediation and arbitration cases
          • Apply INACCORD surveys to simulated mediation and arbitration cases, and analyze the results
          • Examine and apply the INACCORD model to the most common workplace disputes
          How you will benefit:
          • Receive four individual certificates in Mediation, Applied Mediation Practice, Arbitration and Professional Mediator and Arbitrator
          • Prepare yourself for a career as a mediator or arbitrator within the state or local government, finance, and insurance industries, or private practice
          • Use your improved conflict resolution skills to solve disputes in the home or workplace
          • Understand how to effectively help others negotiate and collaborate through disputes


          Start Today!
          Add to cart