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            Cisco CCNP Collaboration: CLCOR & CLICA

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            Professional Credits:

            CEU: 8

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            Completion Time

            80 hours

            Access Time

            183 Days

            Outcome

            Industry Certification

            Language

            English

            Training Level

            Beginner

            Delivery Information:

            Online Asynchronous Self-paced

            Description

            The Implementing Cisco Collaboration Core Technologies (CLCOR) course provides you with skills needed to implement and deploy core collaboration and networking technologies, including infrastructure and design, protocols, codecs, and endpoints, Cisco Internetwork Operating System (IOS®) XE gateway and media resources, call control, Quality of Service (QoS), and additional Cisco collaboration applications.

            In the Implementing Cisco Collaboration Applications (CLICA) course, you will learn collaboration applications, including single sign-on, Cisco Unified IM and Presence, Cisco Unity Connection, Cisco Unity Express, and application clients.

            The course will also prepare you to sit for the Cisco CCNP Collaboration Core exam CLCOR and the Cisco CCNP Collaboration Concentration exam CLICA. These exams in tandem will earn you the CCNP Collaboration certification.

            Learning Outcomes

            What you will learn:

            CLCOR

            • Describe the Cisco Collaboration solutions architecture
            • Compare the IP Phone signaling protocols of Session Initiation Protocol (SIP), H323, Media Gateway Control Protocol (MGCP), and Skinny Client Control Protocol (SCCP)
            • Integrate and troubleshoot Cisco Unified Communications Manager with LDAP for user synchronization and user authentication
            • Implement Cisco Unified Communications Manager provisioning features
            • Describe the different codecs and how they are used to transform analog voice into digital streams
            • Describe a dial plan, and explain call routing in Cisco Unified Communications Manager
            • Implement Public Switched Telephone Network (PSTN) access using MGCP gateways
            • Implement a Cisco gateway for PSTN access
            • Configure calling privileges in Cisco Unified Communications Manager
            • Implement toll fraud prevention
            • Implement globalized call routing within a Cisco Unified Communications Manager cluster
            • Implement and troubleshoot media resources in Cisco Unified Communications Manager
            • Describe Cisco Instant Messaging and Presence, including call flows and protocols
            • Describe and configure endpoints and commonly required features
            • Configure and troubleshoot Cisco Unity Connection integration
            • Configure and troubleshoot Cisco Unity Connection call handlers
            • Describe how Mobile Remote Access (MRA) is used to allow endpoints to work from outside the company
            • Analyze traffic patterns and quality issues in converged IP networks supporting voice, video, and data traffic
            • Define QoS and its models
            • Implement classification and marking
            • Configure classification and marking options on Cisco Catalyst® switches

            CLICA

            • Configure and utilize the Single Sign-On application
            • Describe Cisco Unity Connection
            • Describe the CUC multicluster operation
            • Configure on-prem Cisco Unified Instant Message and Presence
            • Configure call operation and rules in Unity Connection
            • Implement toll fraud prevention
            • Describe Cisco Unified Attendant Console
            • Configure and troubleshoot Cisco Jabber
            How you will benefit:
            • You will be prepared to sit for the Cisco CCNP Collaboration core exam: 350-801 CLCOR: Implementing and Operating Cisco Collaboration Core Technologies
            • You will be prepared to sit for the Cisco CCNP Security concentration exam: 300-810 CLICA: Implementing Cisco Collaboration Applications

            Additional Information

            This course offers enrollment with or without a voucher. The voucher is prepaid access to sit for the certifying exam upon eligibility.

            Requirements

            Technology Requirements

            Hardware Requirements: This course can be taken on either a PC, Mac, or Chromebook.

            Software Requirements: Software must be installed and fully operational before the course begins.

            • PC: Windows 8 or later.
            • Mac: macOS 10.6 or later.
            • Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible. Cookies and JavaScript must be enabled
            • The latest Adobe Reader/Acrobat Reader ( free download available at https://get.adobe.com/reader/ )
            • Any modern Office suite: Microsoft Office, Apple iWork, OpenOffice, or LibreOffice
            Other:
            • Reliable internet connection. Broadband cable or highspeed DSL is recommended for optimal experience.
            • E-mail account (to be able to register and to receive e-mail from the course system regarding registration, course status, etc.)
            Prerequisites
            There are no prerequisites for the course or exams, but it is highly recommended that you have:
            • Completed a Cisco CCNA course and/or exam, or have equivalent experience
            • Basics of digital interfaces, Public Switched Telephone Networks (PSTNs), and Voice over IP (VoIP)
            • Fundamental knowledge of converged voice and data networks and Cisco Unified Communications Manager deployment

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