Across industries, Microsoft Outlook is one of the most widely used desktop email clients. Businesses of all sizes rely on Outlook to communicate internally and externally, schedule meetings and manage contacts. If you use Outlook, becoming a Microsoft Office Specialist (MOS) in Outlook is an important step in your career.

Completion Time
45 hours

Access Time
183 Days

Outcome
Industry Certification

Language
English

Training Level
Beginner
Delivery Information:
Description
Learning Outcomes
- Several new features in Outlook
- Best practices for Ribbon, Tabs, Groups, and Commands Explore the Backstage View
- Set up accounts and work with messages
- Manage your inbox including filtering, creating search folders, and archiving
- Work with multiple accounts
- Learn to use all of the features in Microsoft Outlook
- Be prepared to take the Microsoft Office Specialist Outlook Certification exam
- Ability to earn a higher salary than non-certified peers
Additional Information
Upon completion of this course, you will be fully prepared to sit for and pass the Microsoft Office Specialist Outlook Certification exam. This course offers enrollment with or without a voucher. The voucher is prepaid access to sit for the certifying exam upon eligibility. Proctor fees may apply, which are not included.
Requirements
Technology Requirements
Hardware Requirements:
- This course must be taken on a PC. Macs and Chromebooks are not compatible.
Software Requirements:
- PC: Windows 10 or later.
- Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge is also compatible.
- Microsoft Outlook 365 or 2021 (not included in enrollment). You can use either of these versions of Outlook for the course. Please note: The course is designed using Microsoft Outlook 365 Desktop Enterprise Version using the New (not Classic) interface, which is updated regularly, so there may be some slight differences between your version and what you see in the course, but the core concepts and functionalities covered will remain consistent.
- Adobe Acrobat Reader.
- Software must be installed and fully operational before the course begins.
Other:
- E-mail account (to be able to register and to receive e-mail from the course system regarding registration, course status, etc.)
- E-mail capabilities and access to a personal e-mail account.
Instructional Material Requirements:
The instructional materials required for this course are included in enrollment and will be available online.
Prerequisites
There are no prerequisites to take this course, however you must have familiarity with using a personal computer and in a Windows environment. You must also be able to launch and close programs, navigate to information stored on the computer, and manage files and folders.
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