---
title: Patient Access Representative (Vouchers Included)
description: Gain skills for patient access and healthcare administration. Prepare for CMAA and CEHRS certification exams.
image: https://aspire.loyola.edu/hubfs/ASPIRE%20Assets/Icons/Healthcare.png
---

[Home](https://aspire.loyola.edu/?hsLang=en) [Categories](https://aspire.loyola.edu/products?hsLang=en) Healthcare and Medical Careers [Patient Access Representative (Vouchers Included)](https://aspire.loyola.edu/products/2655809948#)

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# Patient Access Representative (Vouchers Included)

#### $2,895

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#### [ Professional Credits: ](https://aspire.loyola.edu/credit_terminology?hsLang=en)

CEU: 25

#### $2,895

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![](https://aspire.loyola.edu/hubfs/ASPIRE%20Assets/Icons/Completion.png)

Completion Time

250 hours

![](https://aspire.loyola.edu/hubfs/ASPIRE%20Assets/Icons/Access%20time.png)

Access Time

365 Days

![](https://aspire.loyola.edu/hubfs/ASPIRE%20Assets/Icons/Outcome.png)

Outcome

Industry Certification

![](https://aspire.loyola.edu/hubfs/ASPIRE%20Assets/Icons/Language.png)

Language

English

![](https://aspire.loyola.edu/hubfs/ASPIRE%20Assets/Icons/Training%20level.png)

Training Level

Beginner

#### Delivery Information:

Online Asynchronous Self-paced

#### Description

A patient access representative (PAR) is an integral part of all hospital and outpatient care practices. Patient representatives act as liaisons between healthcare professionals and patients to improve the patient's experience within the healthcare system. They also have the skills to support both front and back-office staff, which helps prevent gaps in care, administration, and financial activities, allowing them to be one of the top jobs in healthcare administration.

This patient access representative training bundle provides the knowledge to navigate these systems for those with limited or no healthcare experience. With technology skills also required for this allied healthcare position, obtaining active learning through an electronic health record simulator will provide a complete user experience with all aspects of that equipment—which you will find in many healthcare settings. In-person and telephone communication skills are critical for people in this position, so you will address strategies that can be used in the most common situations in many healthcare settings. This course also prepares you to become a patient service representative, someone who collects information from patients before their medical appointments and answers any questions about billing. You will move through the program at your own pace, and your facilitators will be there with you every step of the way to provide clarification, support, and guidance.

This comprehensive course bundle also features a medical terminology course that introduces key concepts of medical language and human anatomy, emphasizing the interconnectedness of body systems in health and disease. The curriculum covers topics such as the musculoskeletal, cardiovascular, respiratory, nervous, and immune systems, along with mental health and special senses, with exams at the midterm and final stages. Students with prior knowledge can optionally test out by achieving a minimum score of 80%, replacing course content if desired. It is important to understand that this course feature only applies to the online Medical Terminology course, the standalone course, or advanced career training course bundles that include Medical Terminology.

The Patient Access Representative course provides comprehensive training that will prepare you for the Certified Medical Administrative Assistant (CMAA) and Certified Electronic Health Record Specialist (CEHRS) certification exams through National Healthcareer Association (NHA). This course includes vouchers that cover the fees for these exams.

***Funding Disclaimer:** For Workforce Innovation and Opportunity Act (WIOA) funded students, please consult with your funding source representative before taking advantage of this course's test-out feature. Different funding programs may have specific requirements and/or restrictions. If you attempt the test-out feature(s) in the Medical Terminology course without getting approval, your funding benefits may be jeopardized.*

#### Learning Outcomes

 What you will learn:

- Discover the role of the patient access representative (PAR) in a medical office and prepare for two national certification exams related to this role
- Learn about the laws and ethics surrounding the practice of medicine and running a medical office, including HIPAA
- Describe practice processes for patient-focused communication, including in-person, digital, and telephonic
- Receive real-world experience using an EHR simulator to execute typical daily tasks in a medical office environment
- Explain the daily financial responsibilities of a patient access representative working in a medical office, including insurance and patient billing

How you will benefit:

- Develop a foundation of knowledge about the human body that will enable you to be successful in your chosen medical career
- Jump-start your career in the medical field as a patient access representative, patient services representative, health information management (HIM) representative, medical front office, or call center employee
- Develop the communication style needed to communicate positively and efficiently with patients and medical workers
- Establish the appropriate EHR for your practice
- Get hands-on, practical experience in medical billing and coding
- Understand how to create positive, efficient experiences for patients to make them more comfortable
- Obtain a certificate of completion and be prepared to sit for the professional certification that best aligns with your interests and career goals
- Use your vouchers to enroll to take the national certification exams
- Receive access to the National Healthcareer Association's (NHA) CEHRS certification exam and CMAA certification exam study materials

#### Requirements

**

##### Technology Requirements

Hardware Requirements: This course can be taken on either a PC, Mac, or Chromebook.

Software Requirements: Software must be installed and fully operational before the course begins.

- PC: Windows 8 or later.
- Mac: macOS 10.6 or later.
- Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible. Cookies and JavaScript must be enabled
- The latest Adobe Reader/Acrobat Reader ( free download available at https://get.adobe.com/reader/ )
- Any modern Office suite: Microsoft Office, Apple iWork, OpenOffice, or LibreOffice

Other:

- Reliable internet connection. Broadband cable or highspeed DSL is recommended for optimal experience.
- E-mail account (to be able to register and to receive e-mail from the course system regarding registration, course status, etc.)

Instructional Material Requirements:

The instructional materials required for this course are included in enrollment.

The following digital textbook for the Medical Terminology course is accessed via links in the course lessons:

- *Comprehensive Medical Terminology for Health Professions, 1st Edition* (eBook)

The following textbooks, workbook, and access codes for the Patient Access Representative course will be shipped to you approximately 7-10 business days after enrollment. Two of your textbooks will be available online as an eBook; there is no eBook for the *Workbook to Accompany Understanding Health Insurance*. Whenever possible, reading assignments in each lesson will be linked to the eBooks for the designated reading.

- *Administrative Medical Assisting, 8th Edition*
- *Understanding Health Insurance: A Guide to Billing and Reimbursement 2022*
- *Workbook to Accompany Understanding Health Insurance: A Guide to Billing and Reimbursement 2022*

You will receive an access code to access MOSS 4.0, which is a simulated EHR.

Please note: You will receive a digital book if the physical book is on backorder.

##### Prerequisites

In order to sit for national certification exams, candidates must have a high school diploma or equivalent; it is recommended you have this before enrolling in this program.

#### Enroll My Team

**

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##### Option 1

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##### Option 2

Contact us to explore enrollment options, including potential discounts!

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### $2,895

##### Start Today!

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