Introduction to Small Business Management is designed for prospective and current small business owners, entrepreneurs, and managers who want to understand the basics of running a successful small business. Managing a small business can be quite challenging, and this training course provides an overview of small business operations, including business planning, legal issues, financial management, human resources, managing people, marketing, and customer care. Small business owners and managers should be better prepared to effectively deal with common problems and capitalize on market opportunities based on what they've learned.
Introduction to Small Business Management
Professional Credits:
CEU:
0.3
ATD CI:
3
HRCI:
3
PDU:
3
SHRM:
3
Completion Time
3 hours
Access Time
90 Days
Outcome
Individual Skill Course
Language
English
Training Level
Beginner
Delivery Information:
Online
Asynchronous
Self-paced
Description
Learning Outcomes
After completing this course, the learner should be able to:
- Discuss the differences between the entrepreneurial and small business mindsets.
- Explain the business lifecycle and how it pertains to small business.
- Identify success factors for small business operators.
- Explore the advantages and disadvantages of starting a small business.
- Describe the advantages and disadvantages of purchasing an existing small business.
- Discuss the advantages and disadvantages of franchising.
- Identify key legal issues for small business.
- Describe how small business owners and entrepreneurs craft business plans.
- Explain the crucial levers in small business financial management, including the crucial role of cash flow.
- Describe how small business owners can effectively manage their operations through delegation and oversight.
- Explain how to handle key human resource issues facing small businesses.
- Discuss how to make optimal use of small business marketing channels.
- Describe ways to provide superior customer service.
- Discuss global trade opportunities for small businesses.
- Identify frameworks for handling ethical issues confronted by small businesses.
Additional Information
This course includes an “Ask the Expert” feature. You can use this feature to submit questions about course content. A subject matter expert will provide guidance or point you to additional resources for the topics you’re studying. Questions are answered as quickly as possible and usually within 24 hours.
Learners must achieve an average test score of at least 70% to meet the minimum successful completion requirement and qualify to receive IACET CEUs.
Requirements
Technology Requirements
Hardware Requirements: This course can be taken on either a PC, Mac, or Chromebook.
Software Requirements: Software must be installed and fully operational before the course begins.
- PC: Windows 8 or later.
- Mac: macOS 10.6 or later.
- Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible. Cookies and JavaScript must be enabled
- The latest Adobe Reader/Acrobat Reader ( free download available at https://get.adobe.com/reader/ )
- Any modern Office suite: Microsoft Office, Apple iWork, OpenOffice, or LibreOffice
- Reliable internet connection. Broadband cable or highspeed DSL is recommended for optimal experience.
- E-mail account (to be able to register and to receive e-mail from the course system regarding registration, course status, etc.)
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