Work From Home: Work-Life Balance
Work From Home: Work-Life Balance

This course will introduce you to the concept of work-life balance, as we know it in the Age of Remote Work.

  PDF Certificate    Access: 90 Days

$89.00
A Manager's Guide to Information Technology
A Manager's Guide to Information Technology

A Manager's Guide to Information Technology course is designed to help managers develop a solid understanding of the basic concepts and technologies that they will encounter in the information technology field.

  10 Hours     PDF Certificate    Access: 180 Days

$219.00
A Manager's Guide to Superior Customer Service
A Manager's Guide to Superior Customer Service

A Manager's Guide to Superior Customer Service explores the art and science of developing a superior customer experience.

  3 Hours     PDF Certificate    Access: 90 Days

$89.00
Business Ethics in the 21st Century
Business Ethics in the 21st Century

Ethical decisions in business are everywhere.

  10 Hours     PDF Certificate    Access: 90 Days

$269.00
Emotional Intelligence for Managers
Emotional Intelligence for Managers

This one-module course reviews the underlying concepts of emotional intelligence and explores how managers can improve and make use of their emotional intelligence.

  3 Hours     PDF Certificate    Access: 90 Days

$89.00
HR Fundamentals for Managers
HR Fundamentals for Managers

Proper management of human resources is vital for creating and sustaining a skilled and engaged workforce, developing a positive business culture, and generating a competitive advantage.

  3 Hours     PDF Certificate    Access: 90 Days

$89.00
Handling Difficult Employee Behavior
Handling Difficult Employee Behavior

As a manager, handling difficult employee behavior is now your job.

  10 Hours     PDF Certificate    Access: 90 Days

$219.00
Handling Workplace Conflict
Handling Workplace Conflict

This course introduces the various forms of conflict that can arise in the workplace and presents strategies that managers can use to help deal with conflict situations.

  6 Hours     PDF Certificate    Access: 90 Days

$109.00
How Can I Help You? Customer Service Best Practices
How Can I Help You? Customer Service Best Practices

How Can I Help You? Customer Service Best Practices explores best practices in providing customer service.

  1 Hours     PDF Certificate    Access: 90 Days

$55.00
How to Coach
How to Coach

Managers who lead and manage through coaching—providing encouragement, feedback, and support—are more successful in "working through others."

  3 Hours     PDF Certificate    Access: 90 Days

$89.00