A Manager's Guide to Information Technology

  10 Hours
  PDF Certificate
Access: 180 Days
CEU: 1
SHRM: 10

Course Description

A Manager's Guide to Information Technology course is designed to help managers develop a solid understanding of the basic concepts and technologies that they will encounter in the information technology field. Learners in this course will expand their knowledge of IT through games, videos, interactive exercises, quizzes, and other engaging content.

Topics of major concern to managers are discussed throughout the course and include big data, cloud implementations, and mobile computing. Learners will combine these with business concepts in order to better inform business decisions.

Examples of real-world cases involving IT security and other relevant topics are also incorporated to further expand a learner's knowledge of IT. In addition, certifications and careers in IT are introduced with explanations of each in this crucially important field.

Learning Outcomes

After completing this course, the learner should be able to:

  • Trace the evolution of information technology
  • Explain the basics of computing
  • Describe operating systems and how process and memory management, the kernel, and other OS concepts work together.
  • Discuss a variety of programming concepts
  • Explore different types of software
  • Discuss software management, application security, and the role of server software
  • Describe different network infrastructures, configurations, and physical components
  • Explain the use of databases and Big Data
  • Outline the fundamentals of information security
  • Describe cloud computing, service categories, and deployment models
  • Discuss mobile technologies, e-commerce concepts, and platforms
  • Explore the major social media websites, Web 2.0, and virtual communities
  • Explain the basics of information governance and information security governance