Certificate in Managing Change and Resolving Conflict
Certificate in Managing Change and Resolving Conflict

This program can help both current managers, and those advancing in the management ranks, with the necessary knowledge and skills.

  31.5 Hours     PDF Certificate    Access: 365 Days

$689.00
Certificate in Negotiation
Certificate in Negotiation

This program can help both current managers, and those advancing in the management ranks, with the necessary knowledge and skills.

  10 Hours     PDF Certificate    Access: 270 Days

$219.00
CFTEA’s Modern Manager Certificate
CFTEA’s Modern Manager Certificate

The Modern Manager program provides an interactive experience to strengthen the knowledge, skills and experience for managers in the current and future business landscape.

29 Hours    PDF Certificate

$899.00
A Manager's Guide to Information Technology
A Manager's Guide to Information Technology

A Manager's Guide to Information Technology course is designed to help managers develop a solid understanding of the basic concepts and technologies that they will encounter in the information technology field.

  10 Hours     PDF Certificate    Access: 180 Days

$219.00
A Manager's Guide to Superior Customer Service
A Manager's Guide to Superior Customer Service

A Manager's Guide to Superior Customer Service explores the art and science of developing a superior customer experience.

  3 Hours     PDF Certificate    Access: 90 Days

$89.00
Business Ethics in the 21st Century
Business Ethics in the 21st Century

Ethical decisions in business are everywhere.

  10 Hours     PDF Certificate    Access: 90 Days

$269.00
Emotional Intelligence for Managers
Emotional Intelligence for Managers

This one-module course reviews the underlying concepts of emotional intelligence and explores how managers can improve and make use of their emotional intelligence.

  3 Hours     PDF Certificate    Access: 90 Days

$89.00
Handling Difficult Employee Behavior
Handling Difficult Employee Behavior

As a manager, handling difficult employee behavior is now your job.

  10 Hours     PDF Certificate    Access: 90 Days

$219.00
Handling Workplace Conflict
Handling Workplace Conflict

This course introduces the various forms of conflict that can arise in the workplace and presents strategies that managers can use to help deal with conflict situations.

  6 Hours     PDF Certificate    Access: 90 Days

$109.00
How Can I Help You? Customer Service Best Practices
How Can I Help You? Customer Service Best Practices

How Can I Help You? Customer Service Best Practices explores best practices in providing customer service.

  1 Hours     PDF Certificate    Access: 90 Days

$55.00